Ion Internet – Navi Mumbai – Reviews – Pathetic Service and Network

Usually I would not go about saying bad things about people or group. But this is one experience I cannot stop sharing with you guys. We have come to an age, where internet has become a part and parcel of life. So has the smart phone. With the coming age demand of buying online and communicating with your loved ones online, the dependency on being online is very high. So usually you would have a mobile internet pack in on your smart phone and while you are at home or office you would have WiFi Broadband Internet access.

I have got one such installation done with the help of local internet broadband service provider – Ion Internet. The only thing I will have to say about them is pathetic customer service and constant network outage. In the last one month or so, I have been only able to use the internet for about an hour or so every day and often outage is for a day or two. Lately the network is down for more than 3 days and even on constant reach-out to the customer team via call center, email or complaint via app feature, there is no update or prompt response.

The customer care executive confirms that the call is  being logged and the problem will be solved at the earliest. There is never any feedback call or any confirmation via email or SMS. Even over mail they give a generic reply to the first mail and following up on which, there is never any response. I have not been able to perform numerous transactions because of this constant outage and spooky network. I have to often connect with my mobile internet to do any work.

The purpose of high speed internet was to be able to be update and be at the edge of doing any payments, offers or bookings. There has been constant disappointment in the network outage and I feel cheated for taking the prepaid package for 3 months. I will be discontinuing after the 3 months are over and never suggest anyone to take this network. I understand that outage can be there once in a while or there can be technical issues, but constant outage without any acknowledgement or promptness is a pathetic way of going about it.

We need something to be able to go about such pathetic customer service.

Read some complaints and customer exasperation :

Beautiful Flowers – India

Stories of India – Passion

Passion in India is something your parents decide for you even before you know the meaning of that word.

Passion in India is something that your relatives force it upon you because tour cousin and neighbors have done great in that field and hence you must do the same to have a secure life.

Passion is something your trainer decides how and what you do it, even if you are good at some sports, you wouldn’t even think of it because there is no future in that sports. Well alas I wonder why we struggle to get a Gold Medal ?

Passion is something you should have so you earn a lot of money in the future and have a secured life.

Passion is something with which you should be able buy a house, car and other livelihood.

Passion is something you should have to be able to get married and weigh yourself in matrimonial procedurings.

Passion is something that defines you are a good egg even if you were supposed to be a plant.

Passion is totally on the wrong track.

Someone who is good at music is forced to become an engineer.

Someone who is good at sports is forced to take up college and work over.

Someone who is good at painting is forced to become someone else.

There are only a few who feel the passion in their heart and then choose to do it and continue to do it till the end of time.

If a guy is passionate to cook and if he is let to do so, he can become one of the best chef of town.

If a girl is passionate to become a naval officer and if she is let to do so, then she can become the best officer of the wing.

If when a kid develops the thoughts of compassion and wants to help people around her, if given enough encouragement and support, we can expect another Mother Teresa.

There are things that shape us when we are young. As humans we are now not at survival war in the jungle, but we have built our own survival laps. We run in the laps without reaching anywhere significantly.

Passion is a word that does not exist from where I come. And when it comes into existence it looses its original form and is merely a word to say but not felt within.